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Use Case No.01

Automated Device Monitoring and Maintenance in Data Centers

Use Case:
Event: When a device sends an alert (e.g., high CPU usage, memory failure, or hardware health issue) or regular health check data is received.
Problem: Monitoring and maintaining data centre infrastructure involves managing hundreds or thousands of devices, such as servers, switches, storage systems, and firewalls. Manually monitoring device health, performing updates, and addressing faults is time-consuming.
Workflow:

Event Ingestion

The platform ingests the event (device health alert).

Analysis

A pre-built workflow template analyses the event to identify the type and severity of the issue.

Remediation Actions

Modular workflow images trigger automatic remediation actions like restarting the device, applying patches, or reallocating workloads.

Escalation

If the issue is critical, escalate it by creating a service ticket and notifying relevant engineers.

Outcome: Automated device monitoring and maintenance ensure continuous operations and reduce downtime without manual intervention.